Navigating the Process and Understanding Your Options for Success
Obtaining official transcripts from Southern New Hampshire University (SNHU) is a crucial step for students pursuing higher education or professional advancement. This guide will provide you with a detailed overview of the transcript request process, including timelines, fees, and available delivery methods.
Understanding Transcript Types and Their Uses
SNHU offers two main types of transcripts:
- Official Transcripts: These transcripts are printed on official university paper with a raised university seal, indicating their authenticity. They are required for official purposes such as transfer applications, graduate school admissions, or employment background checks.
- Unofficial Transcripts: These transcripts are available electronically through the student portal and can be used for personal reference or unofficial purposes. They do not bear the university seal and are not considered official documents.
Requesting Your Official Transcript
Online Request:
- Visit the SNHU Student Portal: https://my.snhu.edu
- Under “Academics,” select “Transcripts”
- Complete the online form to request an official transcript
Fax Request:
- Download and complete the Transcript Request Form: https://connect.snhu.edu/site/forms/Transcript_Request_Form.pdf
- Fax the completed form to: (603) 668-2523
Fees and Timeline
The current fee for an official transcript request is $10 per copy. Requests typically take 3-5 business days to process. Expedited processing is available for an additional fee.
Delivery Methods
- Electronic Delivery: Official transcripts can be delivered electronically via secure email (PDF format). This method is free of charge.
- Postal Mail: Official transcripts can be mailed to a designated address. The cost of postage is added to the transcript fee.
Troubleshooting Common Issues
- My transcript status is “Pending.” Transcripts are not released until all outstanding financial obligations to the university have been met. Please contact the Student Accounts Office at (603) 645-9631 to resolve any pending balances.
- I need a transcript for an application due soon. Expedited processing services are available for an additional charge. Please contact the Registrar’s Office at (800) 228-9554 for assistance.
- I have forgotten my Student Portal password. You can reset your password on the SNHU website: https://my.snhu.edu/password
Frequently Asked Questions (FAQs)
- Can I request a transcript for someone else? No, transcripts can only be requested by the student whose name is on the record.
- How many transcripts can I request at once? You can request up to three transcripts at a time.
- Is there a limit to how many transcripts I can request? You can request as many transcripts as you need, but each request will incur the $10 transcript fee.
- How long are transcripts valid? Transcripts do not expire and can be used for any purpose at any time.
- Can I get a transcript if I have a balance owed to the university? Transcripts will not be released until all outstanding financial obligations have been met.
- Can I request a transcript of my graduate studies? Yes, you can request transcripts for both undergraduate and graduate studies.
