Introduction
The City University of New York (CUNY) has long been recognized for its exceptional programs in business management. Embracing the principles of management, CUNY empowers students to develop the skills and knowledge necessary to succeed in today’s competitive business landscape.

1. Planning: Laying the Foundation
“Planning is bringing the future into the present so that you can do something about it now.” – Alan Lakein
Planning forms the cornerstone of effective management. At CUNY, students learn to develop comprehensive plans that guide their organizations towards achieving their goals. This process involves:
- Defining clear objectives and setting priorities
- Analyzing the business environment and identifying opportunities and threats
- Developing strategies to address challenges and leverage strengths
2. Organizing: Structuring for Success
“Organization is what you do before you do something, so that when you do it, it is not only more efficient, but more effective.” – Zig Ziglar
Organizing involves establishing a clear structure that defines roles, responsibilities, and relationships within an organization. CUNY students develop the ability to:
- Design organizational structures that align with the organization’s goals
- Define clear job descriptions and responsibilities
- Establish efficient communication channels and reporting lines
3. Leading: Inspiring and Influencing
“Leadership is the art of getting someone else to do something you want done because he wants to do it.” – Dwight D. Eisenhower
Effective leadership is essential for motivating and guiding teams towards success. At CUNY, students learn:
- Principles of transformational leadership and how to inspire followers
- Communication skills to clearly articulate vision and goals
- Techniques for building strong team relationships and fostering collaboration
4. Controlling: Measuring and Adjusting
“If you can’t measure it, you can’t improve it.” – Peter Drucker
Controlling is the process of monitoring performance and making necessary adjustments. CUNY students develop the ability to:
- Establish performance metrics and monitor progress
- Analyze data and identify areas for improvement
- Implement corrective actions to ensure goals are met
5. Staffing: Acquiring and Developing Talent
“The most important thing in any organization is the people.” – Lee Iacocca
Staffing involves acquiring and developing skilled individuals who can contribute to the organization’s success. CUNY students learn:
- Recruitment and selection techniques to find the right candidates
- Employee training and development programs to enhance skills
- Strategies for creating a positive work environment and retaining talent
6. Decision-Making: Navigating Uncertainty
“The quality of decision is like the well-timed snap of a boxer.” – Muhammad Ali
Decision-making is a critical skill for managers facing complex challenges. CUNY students develop:
- Analytical skills to gather and interpret data
- Problem-solving abilities to identify and evaluate alternatives
- Decision-making frameworks to make informed choices
7. Communication: Connecting and Collaborating
“The most important thing in communication is hearing what isn’t said.” – Peter Drucker
Effective communication is vital for success in business. CUNY students learn:
- Principles of effective communication across different channels
- Active listening skills to understand others’ perspectives
- Nonverbal communication techniques to enhance interpersonal interactions
8. Ethics and Social Responsibility: Managing with Integrity
“Ethics is knowing the difference between what you have a right to do and what is right to do.” – Potter Stewart
Ethics and social responsibility guide managers in making decisions that align with moral principles and societal expectations. CUNY students develop:
- An understanding of ethical dilemmas and how to resolve them
- A commitment to ethical decision-making and corporate governance
- A sense of corporate social responsibility and its impact on society
9. Innovation: Generating Breakthrough Solutions
“Innovation is not just about creating new things; it’s also about rethinking how we do things.” – Edward de Bono
Innovation is the lifeblood of progress and growth. CUNY students learn:
- Techniques for generating new ideas and solutions
- Creative problem-solving approaches to overcome challenges
- Innovation management strategies to foster a culture of innovation
10. Global Mindset: Navigating the International Landscape
“In today’s globalized world, every business is an international business.” – Jack Welch
With the increasing interconnectedness of the world, a global mindset is essential for managers. CUNY students develop:
- An understanding of global business practices and cultural differences
- Strategies for operating in international markets
- Skills for building cross-cultural relationships and managing global teams
Conclusion
By embracing the principles of management, CUNY empowers students to become exceptional leaders who can guide organizations towards success in the 21st century and beyond. These principles provide a solid foundation for making informed decisions, managing effectively, and achieving organizational goals while upholding ethical standards and embracing innovation.
Additional Resources
- CUNY’s School of Professional Studies
- Forbes: The Value of a Business Degree from CUNY
- U.S. Bureau of Labor Statistics: Management Occupations
Tables
Table 1: Principles of Management
Principle | Description |
---|---|
Planning | Establishing clear objectives and developing strategies |
Organizing | Defining roles, responsibilities, and communication channels |
Leading | Inspiring and influencing followers |
Controlling | Monitoring performance and making adjustments |
Staffing | Acquiring and developing talent |
Decision-Making | Identifying and evaluating alternatives to make informed choices |
Communication | Connecting and collaborating effectively |
Ethics and Social Responsibility | Acting with integrity and aligning with societal expectations |
Innovation | Generating new ideas and solutions |
Global Mindset | Understanding global business practices and cultural differences |
Table 2: Impact of Management on Organizational Outcomes
Outcome | Impact of Effective Management |
---|---|
Employee Engagement | Increased job satisfaction and productivity |
Customer Satisfaction | Improved service and higher customer loyalty |
Financial Performance | Increased profitability and revenue |
Innovation | More innovative products and services |
Social Responsibility | Positive impact on the community and environment |
Table 3: Steps to Implement a Management Principle
Step | Action |
---|---|
1 | Identify the principle to be implemented |
2 | Conduct a thorough analysis of the organization’s current state |
3 | Develop a plan for implementing the principle |
4 | Communicate the plan to stakeholders and obtain their support |
5 | Implement the plan and monitor progress |
6 | Make necessary adjustments and evaluations |
Table 4: Common Management Challenges and Solutions
Challenge | Solution |
---|---|
Lack of employee motivation | Implement employee engagement initiatives and provide opportunities for professional development |
Ineffective communication | Establish clear communication channels and provide training on effective communication skills |
Resistance to change | Involve stakeholders in the change process and provide clear communication and support |
Lack of innovation | Foster a culture of creativity and provide resources for idea generation |
Global competition | Develop a global mindset and explore opportunities for international expansion |