Why Is TSA So Rude? What Can Be Done to Improve TSA’s Customer Service? Conclusion Table 1: TSA Passenger Screening Data Table 2: TSA Officer Salary Data Table 3: TSA Customer Satisfaction Data Table 4: Strategies for Improving TSA Customer Service

The Transportation Security Administration (TSA) is a federal agency responsible for protecting the nation’s transportation systems from terrorism. TSA officers are responsible for screening passengers and their belongings at airports…