Mount St. Mary’s Hospital is a leading healthcare provider in the Niagara Region, renowned for its exceptional patient care, advanced medical technology, and compassionate staff. This comprehensive guide will provide you with all the essential information you need to know about Mount St. Mary’s Hospital, including its services, facilities, and resources.
About Mount St. Mary’s Hospital
Established in 1908, Mount St. Mary’s Hospital is a 128-bed community teaching hospital accredited by Accreditation Canada. It is a central part of Niagara Health, a multi-site healthcare system serving over 435,000 residents.
Mission, Vision and Values
Mount St. Mary’s Hospital is dedicated to providing compassionate, patient-centered care that enhances the health and well-being of our community. Our vision is to be the healthcare provider of choice for the Niagara Region, and our values guide all aspects of our operations:
- Patient-centered: We put the needs of our patients first.
- Compassionate: We treat our patients with empathy and understanding.
- Quality: We strive for excellence in all that we do.
- Respect: We value our patients, their families, and our staff members.
- Teamwork: We work together to provide the best possible care.
Services and Facilities
Mount St. Mary’s Hospital offers a comprehensive range of services, including:
- Emergency Department: Open 24/7, our Emergency Department provides immediate care for a wide range of medical emergencies.
- Inpatient Services: We provide inpatient care in various units, including medicine, surgery, pediatrics, maternity, and mental health.
- Outpatient Services: Our outpatient services include clinics, diagnostic imaging, laboratory testing, and specialized programs.
- Surgical Services: Mount St. Mary’s Hospital offers a full range of surgical services, including general surgery, orthopedics, urology, and plastic surgery.
- Maternal and Newborn Services: Our experienced team provides comprehensive care for mothers and their newborns, including prenatal care, labor and delivery, and postpartum support.
- Pediatric Services: We offer specialized care for children and adolescents, including acute care, chronic condition management, and developmental assessments.
- Mental Health Services: Our mental health team provides a wide range of services, including outpatient therapy, inpatient care, and crisis intervention.
Patient-Centered Care
At Mount St. Mary’s Hospital, we believe that patients deserve the highest level of care and respect. We are committed to providing a positive patient experience that includes:
- Personalized Care: We develop individualized treatment plans that meet the specific needs of each patient.
- Patient Education: We provide clear and comprehensive information to help patients understand their condition and treatment options.
- Family Involvement: We encourage families to be involved in their loved ones’ care, and we offer support and resources for family members.
Technology and Innovation
Mount St. Mary’s Hospital is investing heavily in technology and innovation to enhance the quality of care we provide. Some of our key initiatives include:
- Electronic Medical Records: Our electronic medical records system allows us to access and share patient information securely and efficiently.
- Digital Imaging: Our state-of-the-art digital imaging equipment provides high-quality diagnostic images that help our physicians make accurate diagnoses.
- Robotic Surgery: We are proud to offer robotic surgery, which allows our surgeons to perform minimally invasive procedures with greater precision and control.
Clinical Trials and Research
Mount St. Mary’s Hospital is actively involved in clinical trials and research to improve the health outcomes of our patients. Our researchers are working on a wide range of projects, including:
- Cancer Research: Our cancer research team is investigating new treatments and therapies to improve the prognosis and quality of life for cancer patients.
- Heart Disease Research: Our heart disease researchers are studying the causes and prevention of heart disease, with a focus on developing new treatments and interventions.
- Diabetes Research: Our diabetes research program aims to improve the management and prevention of diabetes through innovative therapies and lifestyle interventions.
How to Contact Us
To inquire about our services, make an appointment, or find out more information, please contact us using the following information:
- Phone: 905-356-2525
- Email: [email protected]
- Website: www.mountstmaryshospital.ca
Frequently Asked Questions (FAQs)
Q1. What is Mount St. Mary’s Hospital’s visiting policy?
A1. Visiting hours are generally from 11 am to 8 pm daily. However, these hours may vary depending on the patient’s condition and the department.
Q2. Does Mount St. Mary’s Hospital offer valet parking?
A2. Yes, we offer valet parking services for a fee at the main entrance of the hospital.
Q3. Are there any amenities for family members who are staying with their loved ones?
A3. Yes, we have a family lounge and a chapel available for family members. We also offer a daily meal program for family members who are staying overnight.
Q4. Does Mount St. Mary’s Hospital have a cafeteria or coffee shop?
A4. Yes, we have a cafeteria located on the main floor of the hospital that serves a variety of hot and cold meals, snacks, and drinks.
Q5. How do I get a copy of my medical records?
A5. To request a copy of your medical records, please contact the Health Information Management Department at 905-356-2525, extension 4290.
Q6. Does Mount St. Mary’s Hospital offer financial assistance?
A6. Yes, we offer financial assistance programs to patients who are experiencing financial difficulties. Please contact the Patient Accounts Department for more information.
Conclusion
Mount St. Mary’s Hospital is a leading healthcare provider in the Niagara Region, committed to providing exceptional patient care, advanced medical technology, and compassionate staff. We are constantly striving to improve our services and facilities to meet the evolving needs of our community. Whether you are a patient, a family member, or a healthcare professional, we invite you to learn more about Mount St. Mary’s Hospital and the services we offer.