Fred Martin Ford Inc.: A Legacy of Automotive Excellence Key Features and Benefits of Fred Martin Ford Inc. Comparisons and Considerations Pros and Cons of Fred Martin Ford Inc. Frequently Asked Questions
Introduction
Fred Martin Ford Inc. is a renowned automotive dealership group with a rich history spanning over 50 years. Established in 1969, the company has consistently exceeded expectations, earning numerous accolades and establishing itself as a trusted source for all things automotive.
Growth and Expansion
Since its inception, Fred Martin Ford Inc. has experienced exponential growth. Starting with a modest operation in Barberton, Ohio, the company has expanded to multiple locations across the state, including Akron, Canton, Massillon, and Tallmadge. Today, the group boasts over 1,000 employees and serves thousands of satisfied customers each year.
Customer-Centric Approach
At the heart of Fred Martin Ford Inc.’s success lies a unwavering commitment to customer satisfaction. The company’s dedicated team goes above and beyond to ensure that every customer receives personalized service and finds the perfect vehicle to meet their needs. Fred Martin Ford Inc. consistently ranks among the top dealerships in the country for customer satisfaction, as evidenced by numerous awards and positive reviews.
Wide Selection of Vehicles
Fred Martin Ford Inc. offers a comprehensive inventory of new and pre-owned Ford vehicles. From the iconic Mustang to the spacious Expedition, the company has something to suit every lifestyle and budget. In addition to Ford models, Fred Martin Ford Inc. also provides a wide selection of used cars from various manufacturers, ensuring that customers can find the perfect vehicle regardless of their brand preference.
Service and Repair Expertise
Fred Martin Ford Inc. is not only a source for new and used vehicles but also a trusted destination for vehicle maintenance and repairs. The company’s highly trained technicians utilize state-of-the-art equipment and genuine Ford parts to provide exceptional service on all models. Fred Martin Ford Inc. offers a full range of services, including oil changes, tire rotations, brake repairs, and major engine overhauls.
Community Involvement
Fred Martin Ford Inc. is deeply engaged in the communities it serves. The company supports numerous local charities and organizations, including the United Way, the American Red Cross, and the Ronald McDonald House. Fred Martin Ford Inc. also actively participates in community events, such as food drives and school fundraisers.
Innovation and Technology
Fred Martin Ford Inc. embraces the latest automotive technologies to enhance the customer experience. The company has invested heavily in digital marketing and online sales platforms, making it easier for customers to research and purchase vehicles. Fred Martin Ford Inc. also offers a mobile app that provides convenient access to vehicle maintenance records, service reminders, and exclusive offers.
Recognition and Awards
Fred Martin Ford Inc. has consistently received recognition for its outstanding performance in the automotive industry. The company has been honored with numerous awards, including the Ford President’s Award, the Ford Excellence Award, and the J.D. Power Customer Service Excellence Award. These accolades are a testament to Fred Martin Ford Inc.’s commitment to providing exceptional service and value to its customers.
Future Vision
Fred Martin Ford Inc. is poised for continued growth and success in the years to come. The company plans to expand its operations into new markets and invest in cutting-edge technologies to further enhance the customer experience. Fred Martin Ford Inc. is committed to remaining a trusted automotive partner for generations to come.
Exceptional Customer Service
- Dedicated team of friendly and knowledgeable professionals
- Personalized service tailored to each customer’s needs
- Multiple locations for convenient access
- Numerous awards and positive reviews for customer satisfaction
Wide Selection of Vehicles
- Full inventory of new and pre-owned Ford vehicles
- Variety of models to suit all lifestyles and budgets
- Pre-owned vehicles from various manufacturers
Service and Repair Expertise
- Highly trained technicians using state-of-the-art equipment
- Genuine Ford parts for optimal performance
- Full range of services from routine maintenance to major repairs
Community Involvement
- Supports local charities and organizations
- Active participation in community events
- Committed to giving back to the community
Innovation and Technology
- Digital marketing and online sales platforms
- Mobile app for convenient vehicle management
- Investment in cutting-edge technologies to enhance the customer experience
Awards and Recognition
- Ford President’s Award
- Ford Excellence Award
- J.D. Power Customer Service Excellence Award
- Multiple awards for outstanding performance
When choosing an automotive dealership, it is important to consider the following factors:
Customer Service
- Look for dealerships with positive customer reviews and high ratings for satisfaction.
- Consider dealerships that offer personalized service and go the extra mile to meet your needs.
Vehicle Selection
- Determine the specific make and model of vehicle you are interested in.
- Research different dealerships to find those with the widest selection and best inventory.
- Consider pre-owned options to save money and find additional variety.
Service and Repair
- Check the technician training and experience at different dealerships.
- Inquire about the availability of genuine parts and the range of services offered.
- Consider dealerships with convenient locations and flexible hours.
Community Involvement
- Support dealerships that actively give back to the local community.
- Consider dealerships that engage in charitable work and support local businesses.
Innovation and Technology
- Look for dealerships that embrace digital marketing and online sales platforms.
- Check for dealerships that offer mobile apps and other technologies to enhance the customer experience.
Pros
- Exceptional customer service with multiple award recognitions
- Wide selection of new and pre-owned vehicles to suit all needs
- Expert service and repair capabilities with highly trained technicians
- Active community involvement and support for local organizations
- Innovation and technology investment to enhance the customer experience
Cons
- Higher prices compared to smaller, independent dealerships
- Occasional delays in service appointments due to high demand
- Limited availability of specific vehicle models during certain periods
- Limited out-of-state locations and reach
- Potential for communication breakdowns during busy periods
1. What are the operating hours of Fred Martin Ford Inc.?
Answer: Operating hours vary by location. Check the Fred Martin Ford Inc. website for specific hours.
2. What types of financing options are available?
Answer: Fred Martin Ford Inc. offers a variety of financing options, including loans, leases, and special incentives.
3. Can I schedule a service appointment online?
Answer: Yes, you can schedule a service appointment online through the Fred Martin Ford Inc. website.
4. What is the warranty on new Ford vehicles?
Answer: New Ford vehicles come with a comprehensive warranty. Check with Fred Martin Ford Inc. for specific details.
5. Does Fred Martin Ford Inc. offer a loyalty program?
Answer: Yes, Fred Martin Ford Inc. offers a loyalty program that provides exclusive benefits and rewards to repeat customers.
6. Can I trade in my used vehicle?
Answer: Yes, Fred Martin Ford Inc. accepts trade-ins. The amount you receive will depend on the condition and value of your vehicle.
7. How do I contact Fred Martin Ford Inc.?
Answer: You can contact Fred Martin Ford Inc. by phone, email, or through the contact form on the company website.
8. Where can I find reviews of Fred Martin Ford Inc.?
Answer: Customer reviews can be found on the Fred Martin Ford Inc. website, as well as on independent review platforms such as Google My Business and Yelp.
