Introduction
When you order something online, you expect it to arrive at your doorstep on time and in good condition. However, sometimes things don’t go as planned. One of the most frustrating things that can happen is when you receive a notification that your FedEx package has been delivered, but it’s nowhere to be found.
How Common Is This Problem?
According to a recent study by the National Retail Federation, about 10% of all online orders are not delivered on time. Of those orders, about 25% are lost or stolen. This means that millions of Americans experience the frustration of having a package marked as delivered but not actually receiving it each year.
Possible Reasons Why Your FedEx Package Says Delivered But Not
There are a few reasons why your FedEx package might say delivered but not actually be there. Some of reasons include:
- The package was delivered to the wrong address. This is the most common reason why packages go missing. If you live in an apartment building or complex, it’s possible that the delivery driver left the package at the wrong door or in the wrong mailbox.
- The package was stolen. Packages can be stolen from porches, mailboxes, and even from inside people’s homes. If you live in an area with a high crime rate, it’s more likely that your package will be stolen.
- The package was damaged in transit. If the package was damaged in transit, the delivery driver may have marked it as delivered even though it was not in good condition.
- There was a problem with the tracking system. Sometimes, the FedEx tracking system can be inaccurate. This can lead to packages being marked as delivered even though they have not yet been delivered.
What to Do If Your FedEx Package Says Delivered But Not
If the package says delivered but not, there are a few things you can do:
- Check with your neighbors. Sometimes, packages are delivered to the wrong address but end up at a neighbor’s house. Ask your neighbors if they have received your package.
- Contact FedEx. If you can’t find your package, you should contact FedEx. They will be able to track the package and tell you where it is.
- File a claim. If FedEx cannot find your package, you can file a claim. FedEx will investigate the claim and may reimburse you for the cost of the lost package.
How to Prevent Your FedEx Package from Being Lost or Stolen
Here are a few tips to help prevent your FedEx package from being lost or stolen:
- Choose a delivery address where someone will be home to receive the package. If you live in an apartment building or complex, you can ask the delivery driver to leave the package at the front desk or in a secure location.
- Track your package. FedEx offers a tracking service that allows you to track the progress of your package. This can help you identify any potential problems with the delivery.
- Request a signature confirmation. When you order something online, you can request a signature confirmation. This will require the delivery driver to get a signature from someone before leaving the package.
- Install a security camera. A security camera can help deter thieves from stealing your packages.
Conclusion
Having a FedEx package marked as delivered but not actually receiving it can be frustrating. However, by following the tips in this article, you can reduce the risk of your package being lost or stolen. If you do experience this problem, be sure to contact FedEx and file a claim.