Elon University provides its students, faculty, and staff with a robust mail system to facilitate effective communication and document exchange. This article delves into the various aspects of Elon University’s mail services, offering a comprehensive guide to their functions, policies, and best practices.

Mail Delivery and Retrieval
Mailboxes
Elon University assigns each student a mailbox located in the residence hall or designated mail center. Students can access their mailboxes using their Elon ID and a physical key. Faculty and staff are provided with mailboxes in their respective offices or departments.
Mail Delivery
Mail is delivered to mailboxes five days a week, Monday through Friday. First-class and Priority Mail are delivered in the morning, while standard mail is delivered in the afternoon. Outgoing mail should be placed in designated mailboxes or drop-off points.
Mail Forwarding and Address Changes
Mail Forwarding
Students who move off-campus during the academic year can request to have their mail forwarded to a new address. Mail forwarding is available for up to 90 days and can be set up through the Elon University mail portal.
Address Changes
Permanent address changes should be updated in the Elon University Student or Faculty/Staff Database. Address updates can also be made through the mail portal.
Package Acceptance and Delivery
Package Acceptance
Elon University accepts packages delivered by various carriers, including USPS, UPS, FedEx, and DHL. Packages are delivered to designated package centers, where they can be picked up by the recipient.
Delivery Timeframes
Package delivery timeframes vary depending on the carrier and the destination. Students are encouraged to track their packages online or contact the carrier directly for estimated delivery dates.
Mailroom Services
General Services
The Elon University mailrooms offer a range of services, including:
- Postage and stamp sales
- Mailing supplies (envelopes, boxes, etc.)
- Certified and registered mail services
- Money orders and cashier’s checks
Extended Hours
The main mailroom in the Moseley Center operates extended hours during weekdays and weekends to accommodate the needs of the University community.
Tips and Tricks for Effective Mail Usage
Use Clear Addresses
Ensure that mail is addressed clearly and accurately, including the recipient’s name, building number, and mailbox number.
Avoid Sensitive Information
Do not include sensitive information, such as credit card numbers or social security numbers, in outgoing mail.
Track Packages Regularly
Monitor the progress of package deliveries through online tracking systems or by contacting the carrier directly.
Empty Mailboxes Frequently
Regularly empty mailboxes to avoid mail accumulation and potential delivery delays.
Report Mail Issues
If you encounter any issues with mail delivery or retrieval, promptly report them to the Elon University Mail Services department.
Frequently Asked Questions
Q1: What are the hours of operation for the mailroom?
A: Check the Elon University mailroom website for the most up-to-date hours of operation.
Q2: Can I request a mailbox at a specific location?
A: Mailbox assignments are typically based on residence hall or office location. Special requests may be considered by Mail Services on a case-by-case basis.
Q3: How long can I have my mail forwarded?
A: Mail forwarding is available for up to 90 days.
Q4: What do I do if I receive a package that is damaged?
A: Contact the carrier responsible for the delivery and file a damage claim. Elon University Mail Services does not assume liability for damaged packages.
Conclusion
Elon University’s mail services are an integral part of the campus infrastructure, providing efficient and reliable mail delivery and retrieval services to the university community. By understanding the various aspects of these services, students, faculty, and staff can effectively manage their correspondence and ensure timely delivery of important documents and packages.
