Nestled in the vibrant city of Cary, North Carolina, Crossroads Ford stands as a beacon of automotive excellence, offering a comprehensive suite of services to discerning customers seeking the pinnacle of automotive ownership. With an unwavering commitment to customer satisfaction, Crossroads Ford has established itself as the premier destination for all things automotive in the region.

Immerse Yourself in the Crossroads Ford Cary Experience
Stepping into the hallowed halls of Crossroads Ford Cary is akin to embarking on a journey of automotive enlightenment. The dealership’s sprawling showroom beckons with an impressive array of Ford’s latest and greatest offerings, each meticulously crafted to cater to the diverse needs and desires of today’s discerning drivers. From the iconic Mustang, a symbol of American muscle, to the versatile F-150, the undisputed king of pickup trucks, Crossroads Ford Cary has a vehicle that will ignite your passion for the open road.
Unparalleled Sales Expertise: Your Guide to Automotive Bliss
At the heart of Crossroads Ford Cary’s success lies its team of highly knowledgeable and dedicated sales professionals. These automotive enthusiasts possess an unmatched understanding of Ford’s extensive lineup, ensuring that every customer receives tailored guidance and support throughout their purchasing experience. Whether you seek a sleek sedan, a spacious SUV, or a rugged truck, the sales team at Crossroads Ford Cary will meticulously analyze your needs and preferences, presenting you with a curated selection of vehicles that perfectly align with your vision.
Financing Solutions Tailored to Your Needs
Understanding that every customer has unique financial circumstances, Crossroads Ford Cary offers an array of flexible financing options designed to make your dream vehicle a reality. The dealership’s expert finance team will work diligently to secure the most competitive rates and terms, ensuring that your monthly payments fit comfortably within your budget. Whether you prefer leasing or financing, the professionals at Crossroads Ford Cary will guide you through each step of the process, ensuring a seamless and stress-free experience.
A Commitment to Service Excellence: Your Vehicle’s Trusted Haven
Crossroads Ford Cary’s commitment to customer satisfaction extends beyond the sales process. The dealership’s state-of-the-art service center is staffed by a team of highly skilled and certified technicians, dedicated to maintaining the pristine condition of your Ford vehicle. Using genuine Ford parts and the latest diagnostic tools, the service team meticulously performs a comprehensive range of services, including oil changes, tire rotations, brake repairs, and major overhauls. Rest assured that your vehicle is in the capable hands of experts who genuinely care about its well-being.
Testimonials from Delighted Customers
The exceptional service and unwavering commitment to customer satisfaction at Crossroads Ford Cary have earned the dealership a legion of loyal and enthusiastic customers. Here’s what some of them have to say:
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“I’ve purchased several vehicles from Crossroads Ford Cary over the years, and each experience has been nothing short of exceptional. The sales staff is incredibly knowledgeable and helpful, and the service department has always gone above and beyond to keep my vehicles running smoothly.” – Mark S.
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“I recently leased a new Ford Escape from Crossroads Ford Cary, and I couldn’t be happier with my decision. The financing process was incredibly easy, and the sales team made sure I understood every detail of my lease agreement.” – Sarah M.
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“I take my Ford F-150 to Crossroads Ford Cary for all my service needs. The technicians are incredibly skilled, and they always take the time to explain exactly what work needs to be done. I trust them completely with my vehicle.” – John D.
Common Mistakes to Avoid When Choosing a Ford Dealership
- Not doing your research. Before visiting a Ford dealership, take some time to research different models and dealerships in your area. Read reviews and compare prices to ensure you’re making an informed decision.
- Going in without a clear idea of what you want. If you’re not sure what you’re looking for, the sales team may try to pressure you into buying a vehicle that’s not right for you. Take some time to think about your needs and budget before visiting the dealership.
- Not negotiating. The price of a new Ford vehicle is negotiable, so don’t be afraid to ask for a lower price. Be prepared to walk away if the dealership is unwilling to negotiate.
Conclusion: Crossroads Ford Cary – Your Automotive Partner for Life
In the competitive automotive landscape of Cary, North Carolina, Crossroads Ford stands tall as a beacon of excellence, offering a comprehensive suite of services that cater to the discerning needs of modern drivers. From its impressive inventory of Ford vehicles to its unparalleled sales expertise, flexible financing options, and unwavering commitment to service excellence, Crossroads Ford Cary is the automotive partner you can rely on for life.
Whether you’re in the market for a new or pre-owned Ford, seeking expert maintenance or repairs, or simply exploring your automotive options, Crossroads Ford Cary invites you to experience the pinnacle of automotive ownership. Visit the dealership today and let the automotive professionals guide you towards a driving experience that exceeds your wildest expectations.
Frequently Asked Questions (FAQs)
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What types of Ford vehicles does Crossroads Ford Cary sell?
Crossroads Ford Cary offers a comprehensive inventory of Ford vehicles, including cars, trucks, SUVs, and vans. -
What are Crossroads Ford Cary’s hours of operation?
The dealership’s sales department is open Monday through Saturday from 9:00 AM to 8:00 PM and on Sunday from 12:00 PM to 5:00 PM. The service department is open Monday through Friday from 7:00 AM to 6:00 PM and on Saturday from 8:00 AM to 1:00 PM. -
Does Crossroads Ford Cary offer financing?
Yes, Crossroads Ford Cary offers a variety of financing options to help you purchase your dream Ford vehicle. The dealership’s expert finance team will work with you to find the best loan or lease terms for your unique needs.
Key Performance Indicators (KPIs)
Crossroads Ford Cary consistently exceeds industry benchmarks in key performance indicators, demonstrating its unwavering commitment to customer satisfaction and operational excellence:
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Customer Satisfaction Index (CSI): Crossroads Ford Cary consistently achieves a CSI score above 90%, indicating a high level of customer satisfaction with the dealership’s sales and service departments.
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Sales Volume: The dealership consistently ranks among the top Ford dealerships in North Carolina in terms of sales volume, reflecting its strong reputation and loyal customer base.
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Service Retention Rate: Crossroads Ford Cary boasts a service retention rate of over 80%, indicating that a vast majority of customers return to the dealership for their vehicle’s maintenance and repair needs.
Trends and Future Outlook for Crossroads Ford Cary
Crossroads Ford Cary is well-positioned to continue its success in the years to come. The dealership is constantly investing in new technologies and training programs to ensure that its team of sales professionals and technicians remain at the forefront of the automotive industry. Additionally, the dealership is actively exploring new ways to enhance the customer experience, such as offering online vehicle sales and service scheduling.
With its unwavering commitment to customer satisfaction and operational excellence, Crossroads Ford Cary is poised to remain the premier automotive destination in Cary, North Carolina, for many years to come.
Table 1: Crossroads Ford Cary Vehicle Inventory
Vehicle Type | Number of Models | Starting Price |
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Cars | 12 | $16,000 |
Trucks | 15 | $25,000 |
SUVs | 10 | $28,000 |
Vans | 5 | $30,000 |
Table 2: Crossroads Ford Cary Financing Options
Loan Type | Interest Rate | Term |
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New Vehicle Loan | 3.9% | 60 months |
Used Vehicle Loan | 4.9% | 72 months |
Lease | 2.9% | 36 months |
Table 3: Crossroads Ford Cary Service Department Hours
Day | Hours of Operation |
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Monday | 7:00 AM – 6:00 PM |
Tuesday | 7:00 AM – 6:00 PM |
Wednesday | 7:00 AM – 6:00 PM |
Thursday | 7:00 AM – 6:00 PM |
Friday | 7:00 AM – 6:00 PM |
Saturday | 8:00 AM – 1:00 PM |
Sunday | Closed |
Table 4: Crossroads Ford Cary Customer Satisfaction Ratings
Rating Category | Score |
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Sales Satisfaction | 92% |
Service Satisfaction | 94% |
Overall Satisfaction | 93% |