Introduction

The UMKC Cashiers Office plays a crucial role in ensuring the smooth financial operations of the university. With a team of dedicated and knowledgeable staff, the office provides a wide range of services to students, faculty, and staff, including tuition and fee payments, refunds, payroll processing, and more.
In this comprehensive guide, we will explore the services offered by the UMKC Cashiers Office, provide step-by-step instructions on how to complete common transactions, and answer frequently asked questions. By the end of this guide, you will have a thorough understanding of the office’s operations and be able to navigate your financial transactions with confidence.
Services Offered
The UMKC Cashiers Office offers a variety of services, including:
- Tuition and fee payments: Pay your tuition and fees online, by mail, or in person.
- Refunds: Request and receive refunds for overpayments or canceled courses.
- Payroll processing: Process payroll for university employees, including faculty, staff, and students.
- Payment plans: Set up payment plans to spread out the cost of tuition and fees over time.
- Scholarship and grant management: Manage scholarship and grant funds for students.
- Lost and found: Report lost items or claim lost items that have been turned in to the office.
How to Make a Payment
Making a payment to the UMKC Cashiers Office is easy and convenient. You can pay online, by mail, or in person.
Online Payments:
- Visit the UMKC Cashiers Office website (https://cashiers.umkc.edu).
- Click on the “Make a Payment” button.
- Enter your student ID number or employee ID number.
- Follow the instructions to complete your payment.
Mail Payments:
- Make your check payable to “UMKC.”
- Include your student ID number or employee ID number on the check.
- Mail your payment to the following address:
UMKC Cashiers Office
5115 Oak Street
Kansas City, MO 64110
In-Person Payments:
- Visit the UMKC Cashiers Office in person.
- Bring your student ID or employee ID and your payment.
- The cashier will assist you with completing your payment.
Getting a Refund
If you have overpaid your tuition and fees or have canceled a course, you may be eligible for a refund. To request a refund, follow these steps:
- Visit the UMKC Cashiers Office website (https://cashiers.umkc.edu).
- Click on the “Refund Request” button.
- Enter your student ID number or employee ID number.
- Follow the instructions to complete your refund request.
Payroll Processing
The UMKC Cashiers Office processes payroll for all university employees, including faculty, staff, and students. Payroll is processed on a biweekly basis. Employees can access their pay stubs online through the UMKC Employee Portal.
Payment Plans
If you are unable to pay your tuition and fees in full by the due date, you may be able to set up a payment plan. Payment plans allow you to spread out the cost of your tuition and fees over time. To set up a payment plan, contact the UMKC Cashiers Office.
Frequently Asked Questions
1. What are the hours of operation for the UMKC Cashiers Office?
Monday-Friday: 8:00 AM - 4:30 PM
2. Where is the UMKC Cashiers Office located?
5115 Oak Street
Kansas City, MO 64110
3. Can I pay my tuition and fees by credit card?
Yes, you can pay your tuition and fees by credit card online or in person. However, a convenience fee will be applied to credit card payments.
4. What is the deadline for paying my tuition and fees?
The deadline for paying your tuition and fees is typically the first day of each semester. However, it is always best to check with the UMKC Cashiers Office for the specific deadline for your enrollment period.
5. Can I get a refund if I drop a course?
Yes, you may be eligible for a refund if you drop a course before the deadline. The refund amount will depend on the date you drop the course.
6. How do I set up a payment plan?
To set up a payment plan, contact the UMKC Cashiers Office. The office will provide you with the necessary forms and instructions.
7. Can I access my pay stub online?
Yes, university employees can access their pay stubs online through the UMKC Employee Portal.
8. Who should I contact if I have questions about my payroll?
If you have questions about your payroll, please contact the UMKC Human Resources Department.
Conclusion
The UMKC Cashiers Office is a valuable resource for students, faculty, and staff. By providing a wide range of services and support, the office helps to ensure the smooth financial operations of the university. We encourage you to visit the UMKC Cashiers Office website or contact the office directly if you have any questions or need assistance with your financial transactions.