10: The Number of Customer Touchpoints
Customer touchpoints are the various ways in which customers interact with your business. These can include everything from your website to your social media pages to your physical store.
According to a study by Salesforce, businesses that provide a consistent customer experience across all touchpoints see a 66% increase in customer loyalty.
8: The Number of Seconds You Have to Capture a Customer’s Attention
You only have eight seconds to capture a customer’s attention before they move on to the next website or ad. That’s why it’s important to have a strong value proposition and a clear call to action on your website and other marketing materials.
9: The Number of Times You Need to Follow Up with a Lead
Studies have shown that businesses that follow up with leads more than once are more likely to close a deal. In fact, companies that follow up with leads seven times are 90% more likely to close a deal than those that only follow up twice.
How to Use These Numbers to Improve Your Business
Now that you know these important numbers, you can start using them to improve your business. Here are a few ideas:
- Create a customer journey map to identify all of the touchpoints that customers have with your business. This will help you ensure that you’re providing a consistent experience across all channels.
- Use strong value propositions and clear calls to action to capture customers’ attention. Make sure your website and other marketing materials are clear about what you offer and how customers can benefit from it.
- Follow up with leads multiple times to increase your chances of closing a deal. Use a variety of channels to follow up, such as email, phone, and social media.
The Power of 10, 8, 9
The numbers 10, 8, and 9 are powerful when it comes to marketing and sales. By understanding these numbers and using them to your advantage, you can improve your customer experience, increase your conversion rates, and grow your business.
Additional Tips for Improving Your Business
In addition to using the numbers 10, 8, and 9, there are a few other things you can do to improve your business, such as:
- Get deep into the wants and needs of customers. The better you understand your customers, the better you can tailor your products and services to their needs.
- Share thoughts you think your audience cares about. Don’t just talk about your products and services. Share valuable information that will help your audience solve problems and achieve their goals.
- Use a step-by-step approach to achieve your goals. Don’t try to do everything at once. Break down your goals into smaller, more manageable steps.
Conclusion
By following these tips, you can improve your business and achieve your goals. Remember, the numbers 10, 8, and 9 are powerful when it comes to marketing and sales. Use them to your advantage and see the difference they can make in your business.